Captured Moments processes personal data in connection with its photography studio services, website use, bookings, project communication, and delivery of edited images. This notice explains what we collect, how we use it, when we share it, and the choices and rights available to individuals.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer required. In some cases, we may need to keep certain records for accounting, legal, or operational reasons, or decline a request where the law permits.
To make a privacy request, provide enough information to identify the relevant booking, communication, or gallery record and describe the change or access sought. We may ask for additional details before responding, and we will handle the request within a reasonable period under applicable law.
We keep personal data only for as long as it is needed for the booking, production, delivery, accounting, dispute handling, or legal compliance purposes for which it was collected. When data is no longer required, we delete it or de-identify it in a reasonable manner, subject to backup and archival processes that may persist for a limited period.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to make it visible through the website or other appropriate notice.
We may collect identification and contact details, project information such as product counts, shot lists, style references, booking and payment records, communication content, gallery access details, and technical data from website use. Where needed for studio work, we also process product images and related notes provided during the session workflow.
We receive data through contact forms, email, phone calls, consultation appointments, reference materials, shot list submissions, sample setup approvals, proof gallery reviews, and payment-related interactions. Some technical data is generated automatically when the website or private gallery is used.
We may use essential cookies to support site operation, session cookies to maintain form or gallery activity, and preference cookies to remember basic settings. If analytics or similar tools are used, they are limited to understanding site performance and usage patterns.
You may manage cookies through your browser controls, including blocking, deleting, or restricting certain cookies. Some site functions may not work properly if cookies are disabled, especially features that rely on session handling or private gallery access.
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, manage bookings, coordinate sample setup approval, carry out photography production, provide proof galleries, deliver edited files, process payments, maintain records, operate the website, and meet legal or accounting obligations. We also use limited technical data to secure the site and understand basic service performance.
We may share personal data with service providers that support website hosting, communications, payment processing, file storage, gallery delivery, and other studio operations. These parties are expected to use the data only for the services they provide to us and to protect it in line with their contractual obligations.
We may disclose personal data when required to comply with law, court orders, lawful requests from authorities, or to protect our rights, property, operations, or the safety of our clients and staff. We may also share information where disclosure is needed to investigate or prevent misuse of our services.
